PRIVACY & COOKIES POLICY

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website or use our services. We take your privacy seriously and are committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR).

1. Information we collect

We may collect the following types of personal information from you:

Contact information such as name, email address, postal address, and telephone number.
Account information such as username and password.
Payment information such as credit card details.
Usage information such as your IP address, browser type, operating system, and referring URL.
Location information such as your country and postcode.

2. How we use your information

We may use your personal information for the following purposes:

To provide you with the products or services you have requested.
To process payments and prevent fraudulent transactions.
To communicate with you about your account or our services.
To send you marketing and promotional materials if you have opted-in to receive them.
To personalize your experience on our website.
To analyze and improve our website and services.
To comply with legal and regulatory requirements.

3. How we share your information

We may share your personal information with third parties in the following circumstances:

With our service providers who assist us in providing our services.
With our payment processors who handle your payment information.
With our marketing partners who assist us in promoting our services.
With law enforcement agencies if required by law or if we believe in good faith it is necessary to comply with legal obligations.

4. Your rights

You have the following rights concerning your personal information:

The right to access and request a copy of your personal information.
The right to request that your personal information be corrected or updated.
The right to request that your personal information be deleted.
The right to object to the processing of your personal information.
The right to withdraw your consent at any time if we are processing your personal information based on your consent.

5. Cookies

We use cookies to collect usage information and improve our website and services. Cookies are small data files placed on your device when you visit our website. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

COOKIE POLICY

This Cookie Policy explains how we use cookies on our website. By using our website, you consent to the use of cookies in accordance with this Cookie Policy.

1. What are cookies?

Cookies are small data files placed on your device when you visit our website. They allow us to recognize your device and remember your preferences and settings. Cookies do not contain personal information that can be used to identify you.

2. How we use cookies

We use cookies for the following purposes:

To collect usage information and improve our website and services.
To remember your preferences and settings.
To provide you with personalized advertising and promotional materials.

3. Types of cookies we use

We use the following types of cookies:

Strictly Necessary Cookies - These cookies are essential to make our platform work. They enable you to move around the platform and use its features. Without these cookies, services that are necessary for you to be able to use our platform such as accessing secure areas cannot be provided.
Analytics Cookies - These cookies collect information about how people use our platform, for example, we use Google Analytics cookies to help us understand which pages are visited the most often, how people are moving from one link to another and if they get error messages from certain pages. Overall, these cookies provide us with analytical information about how our platform is performing and how we can improve it.
Functionality Cookies - These cookies allow us to remember the choices you make and tailor our platform to provide enhanced features and content to you. For example, these cookies can be used to remember your user name, language choice or country selection, they can also be used to reflect changes you’ve made to text size, font and other parts of pages that you can customise.
Advertising Cookies - These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a platform and this information may be shared with other organisations such as advertising partners. This means after you have been to our platform you may see some advertisements about our services elsewhere on the Internet.
Social Media Cookies - In order to enhance your internet experience and to make the sharing of content easier, some of the pages on our platform may contain tools or applications that are linked to third-party social media service providers such as Facebook or Pinterest. Through these tools or applications, the social media service provider may set its own cookies on your device. We do not control these cookies and you should check the social media service provider’s platform for further details about how they use cookies.

4. Where and for how long we will store their personal data

We will store your personal data securely in our internal systems and databases, which are located within the UK.
We will only store your personal data for as long as it is necessary to fulfil the purpose for which it was collected. The specific retention period will depend on the type of data and the reason it was collected.
For example, if you provide us with your name and email address to receive a newsletter, we will store this information until you unsubscribe from the newsletter or request that your data be deleted.
If you provide us with payment information for a one-time purchase, we will only store this information until the transaction is complete and the payment has been processed.
We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or destruction.
Our data retention policies are regularly reviewed and audited to ensure compliance with relevant data protection laws and regulations, such as the General Data Protection Regulation (GDPR).